Travis Cahill

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Articles

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  • Understanding Your Electric Touch Invoice and Charges

    IntroductionNeed help understanding your bill? Here's a breakdown of what you'll see on your Electric Touch invoice and how to ensure everything is correct. Itemized ListYour invoice will list each...

  • How to Request a Replacement Part or Fixture

    IntroductionIf you've received a damaged part or your fixture isn’t working properly, it’s easy to request a replacement part or a new fixture. Step 1: Check the WarrantyFirst, ensure your product ...

  • How to Install Your Electric Touch Lighting Fixtures

    IntroductionInstalling your Electric Touch lighting fixture is a simple process, but it’s essential to follow proper safety precautions. Here's a step-by-step guide to help you install your light f...

  • Troubleshooting Common Lighting Issues

    IntroductionHaving trouble with your lighting fixtures? Here are some common issues you might encounter, and how to solve them before contacting support. 1. Flickering Lights Cause: Loose bulbs, f...

  • How to Choose the Right Lighting Design for Your Home

    IntroductionChoosing the right lighting for your home is key to creating a welcoming and functional environment. Whether you're upgrading your existing setup or designing your home from scratch, he...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...